Client Overview
Our client is a rapidly expanding 3PL / 4PL distribution partner, managing storage and fulfillment operations for:
45+ suppliers (vendors)
1000+ B2B customers
Daily inbound & outbound movements across multiple locations
Despite the scale, everything was managed manually — Excel sheets, WhatsApp messages, paper GRNs, and end-of-month billing by guesswork.
They needed a system that brought structure, transparency, and automation to their distribution workflow.
Challenges Before Odoo (Pain Points)
The client faced significant operational challenges that slowed down their growth:
No real-time stock visibility
Inventory was maintained in Excel — always outdated and inaccurate.
No GRN (Goods Receipt Note) workflow
Vendors had no idea when their stock arrived or whether quantities matched.
Customers and vendors had no portal
Every day, dozens of inquiries like: “How much stock do we have left?” Support teams were overwhelmed.
Manual billing for storage & handling
Time-based billing was done in spreadsheets → errors, disputes, revenue leakage.
No proof-of-work or dispatch documentation
Clients disputed deliveries because nothing was tracked properly.
No reporting or operational analytics
Managers couldn’t see:
Daily stock movements
Vendor-wise inventory
Billing summaries
Aging stock
Growth was happening, but operations were breaking.
Challenges Before Odoo (Pain Points)
The client faced significant operational challenges that slowed down their growth:
Vendor (Supplier) Portal
We built a secure self-service portal where each vendor can see:
Their own inventory
GRNs & dispatches
Billing summaries
Uploaded documents (ASN, POD, invoices)
This eliminated 80% of support calls.
GRN Workflow Automation
We digitalized the Goods Receipt process:
Record incoming shipments
Validate product quantities
Upload packing lists
Notify vendors automatically
This solved the biggest source of inventory disputes.
Vendor-Specific Inventory Tracking
Each vendor’s stock is isolated and only visible to them.
Zero confusion, zero overlap.
Proof-of-Work & Dispatch Attachments
For each outbound delivery, warehouse staff attach:
POD
Dispatch photo
Delivery challan
Clients now trust every dispatched order.
Time-Based Billing Engine
We built custom billing logic:
Storage fees
Per-item handling fees
Movement charges
Billing is now automated, accurate, and dispute-free.
Custom Dashboards & Reporting
We developed real-time dashboards for:
Aging inventory
Vendor-wise stock
Movement logs
Daily in/out summary
Billing insights
Managers got visibility they never had before.
Everything you need
List and describe the key features of your solution or service.
84%
Fewer Vendor Support Calls
Vendor self-service portal reduced daily inquiries.
40%
Faster GRN Processing
Digital GRN workflows replaced manual checks.
95%
Billing Accuracy
Automated storage & handling billing eliminated disputes.
3–4 Hrs
Saved / Day Manager Reporting Time
Live dashboards replaced Excel reports.
90%
Fewer dispatch disputes
Proof-of-work attachments built trust.
Higher
Vendor satisfaction
Transparency improved long-term retention.
Timeline
75
Days
From first meeting to full deployment & vendor onboarding.
Tech Stack Used
Odoo v15 Community
Vendor Portal
Inventory + Accounting
Custom GRN module
Custom Billing engine
Proof-of-Work pipeline
Custom dashboards
Excel & PDF reporting
Key Challenges Solved
Multi-vendor inventory isolation
Time-based billing model
Document-driven GRN & dispatch workflows
Vendor transparency
High-volume inbound/outbound movement
Building everything within Odoo Community with minimal add-ons
This project demonstrates our ability to convert chaotic warehouse operations into a transparent, scalable, automated 3PL system.
Want to automate your 3PL / Distribution business like this?
We’ll show you exactly where time, money, and visibility are being lost and how Odoo can fix it.